Depending on the bundle you chose, we offer revisions. Customers can request an infinite number of free revisions, and we will do so at no additional cost as long as the design and concept remain the same. Turnaround on Revisions It would take 48 to 72 hours.
Most design services at Web Districts take 48-72 hours to complete. This is the turnaround time for a single iteration of a design stage, not the whole time for a project from start to end. Depending on the type of service, changes could take anywhere from 48 to 72 hours, which equates to two working days. For example:
On Mondays, orders for logos or requests for revisions will be fulfilled by Wednesday.
On Fridays, orders for logos or requests for revisions will be fulfilled by the end of the day Tuesday.
If the initial design concepts are approved, or a revision is required, any deposited fees for a project will not be refunded after delivery unless The Web Districts cancels or terminates your Contract for a reason other than your breach or non-performance.
All refund requests will be processed according to the following procedure:
Note: The Web Districts hold all the rights to reject any project or cancel the contract whenever it deems necessary. After the refund, you will not have any rights to use the designs for any purpose; they will be the sole property of The Web Districts. The company will be the rightful owner of the designs.
Services not related to design services are not eligible for refunds under any circumstances. They are not covered under our 100% money-back guarantee. If such a service is acquired as part of a Package Deal of any kind, it cannot be used to request a refund on the entire package. Examples of such services are as follows:
For services that are not covered under the 100% refund policy in case of dissatisfaction with the Web Districts management after review, the project may choose to offer a partial refund to the client.
To assure your refund request is approved, please make sure you meet the following requirements Claim your refund specifying your concern by contacting us via any of the following three modes:
We will try to resolve your concern by our revision policy immediately or else will email you a refund request approval from our refund department. After the refund, your design rights would be obtained by The Web Districts and you would not be able to display any version of the design sent by the company. Let us also specify that:
The My Account area is a convenient way to communicate. It is your sole responsibility to check the account area to address any queries, concerns, or additional instructions required by the designer. Not checking or using the Account Area frequently shall not provide you with adequate grounds for a refund. However, if you are uncertain how to use the area, you may contact the customer support team at any time for assistance.
The Web Districts will do their best to meet your requirements and our designers do their best to fulfill your expectations. We believe in providing the best designs and each of our designs is well researched and well crafted.
Our unlimited revisions policy is to make sure that you are 100% satisfied.
We aim at exceeding your expectations and strive to accomplish them.
We do not stop our revisions until you are completely satisfied with your design (the number of revisions will be according to your package).
All finalized designs provided by The Web Districts are done so on a written request of finalization by the client and upon finalization, the client receives all the final core files of the logo and owns 100% of all rights.
The Client shall own the final Design provided by The Web Districts in all its entirety.
All ownership rights of the said finalized design will belong to the client 100%.
The Client is free to use the finalized design as they see fit.
The client shall not, however, own any materials, media, or other content generated during any revision cycles leading up to the Final Product.
The Web Districts will not be responsible for creating or populating content (e.g. text/Images) into the website unless purchased exclusively otherwise. In which case:
The Web Districts keeps the records of finalized designs so that in case of any misplaced order, you will be provided the exact file.
Our Customer Support Team is present in the office Monday - Friday 9 AM to 5 PM GMT to answer all of your concerns and queries over the phone. All other queries after business hours need to be emailed through the Team Works Account section by the customer and will be picked up the next working day.
Web Districts is primarily a design service and design consultancy provider. We will design and develop the services that the client needs. On occasions, our packages and services purchased will include technical aspects to help the client with their websites and emails. The Web Districts will provide the client with the basic information regarding those services and the settings required to make those services work. The Web Districts will not be responsible for providing detailed training or installations of said services on the Customer's end. Such services may include but are not limited to:
Website Deployment
Emails Setup
The Web Districts will not be held responsible in any way for customers’ failure to execute, install or learn the usage of the above-said services on their end, as the responsibilities for those lie on the customer's end.
Email & Mobile Phone Policy
This policy outlines the terms and conditions regarding the use of email and mobile phone contact information provided to Web Districts.
By providing your email address and/or mobile phone number, you consent to receive communication from Web Districts. This includes, transitional messages, periodic updates about your service or project, updates, newsletters, and services delivery e.g. Design attachments, Project updates and Revisions update.
Standard messaging and data rates may apply. Please consult your mobile service carrier for details.
If you wish to stop receiving emails or mobile communications, you can:
We will strive to limit the frequency of our communications to a reasonable level. However, there may be exceptions during special update about project or urgent notifications.
Your email address and mobile phone number will be kept confidential and will not be shared with third parties without your explicit consent, except as required by law.
Web Districts reserves the right to modify this policy at any time. Any changes will be posted on our website, and it is your responsibility to review these changes.
If you have any questions or concerns regarding this policy, please contact us at support@webdistricts.com.
By subscribing to our SMS and email communication services, you agree to receive text messages and emails from Web Districts. These communications may include updates, promotional content, notifications, and other information related to our services. Your participation in these programs is subject to the following Terms & Conditions, in compliance with 10DLC TCR regulations for the US and Canada.
SMS Subscription: When you provide your mobile number on our website, you may receive a confirmation text message asking for your consent to subscribe to our SMS service. By replying to the confirmation message with the designated keyword (e.g., "YES"), you agree to opt in to receive SMS messages from Web Districts.
Email Subscription: By providing your email address and selecting the option to receive communications from us, you consent to receiving emails related to our services, promotions, and updates.
SMS: The number of SMS messages you receive may vary based on your communication requirements with our team. This allows us to provide timely updates and respond to your needs effectively.
Email: Emails will be sent periodically and may vary in frequency depending on the type of communication and your preferences.
SMS Opt-Out: You can opt out of our SMS communications at any time by replying to any of our messages with the word "STOP". Upon receipt of your opt-out request, we will send a confirmation message, and you will no longer receive SMS messages from us.
Email Opt-Out: To unsubscribe from our email communications, click the "unsubscribe" link provided at the bottom of any email we send. You can also contact us directly at support@webdistricts.com to request removal from our email list.
SMS: Message and data rates may apply based on your mobile carrier plan. Please check with your carrier for details.
Email: There is no charge for email communications.
Your privacy is important to us. Please review our Privacy Policy for detailed information on how we collect, use, and protect your personal information.
If you have any questions or need assistance with our SMS or email services, please contact our support team at support@webdistricts.com or call us at +1-877-824-5196.
We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our SMS and email services after any changes indicates your acceptance of the new terms.
We adhere to the rules and regulations set forth by the 10DLC TCR (The Campaign Registry) and comply with all relevant laws and guidelines for SMS and email marketing in the US and Canada. Your participation in our messaging programs is subject to these regulations.